{"id":16174,"date":"2022-03-18T09:12:33","date_gmt":"2022-03-18T09:12:33","guid":{"rendered":"https:\/\/thaivacances.com\/faqs\/"},"modified":"2024-11-29T07:42:56","modified_gmt":"2024-11-29T07:42:56","slug":"faqs","status":"publish","type":"page","link":"https:\/\/thaivacances.com\/en\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"\t\t
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FAQ's<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Find the answers to your questions before you go on your excursion. If you have any other questions, do not hesitate to contact us via or the contact form.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I contact you?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Via the contact form<\/a>, by email or via our network messaging services. Find us on Facebook, Instagram and Whatsapp.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Excursions can be paid for online by credit card or Paypal.<\/p>

You can also book on site and pay in cash with one of our representatives in Phuket or Khao Lak.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tFor cash payments, what currencies are accepted?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Euros or bahts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I cancel my reservation? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can cancel your reservation up to 72 hours before departure. After 72 hours, no refunds will be made, except on presentation of a medical certificate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I get a refund? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We require a medical certificate issued by a Thai doctor or hospital dated prior to the departure date of the excursion booked. Please note that only the persons mentioned on the medical certificate can obtain a refund. Accompanying persons are not eligible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there any restrictions on excursions?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For safety reasons, we do not allow pregnant women or children under the age of two to take part in our tours that include a speedboat section. These include the following excursions: Similan, Surin, Koh Phi Phi, Koh Yao Yai, Koh Hong and the Virgin Islands.<\/p>

In addition, we strongly advise against these itineraries for people with heart problems or any other serious health condition. This recommendation is due to the potential remoteness of immediate medical assistance during our tours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have a chauffeur service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We can organize transfers on request, or put a chauffeur-driven car at your disposal for a full or half day. For this type of request, please contact one of our advisors for a quote.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich marine parks close in the off-season? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Surin and Similan parks are open from November 15 to May 15 and close the rest of the year. Koh Phi Phi and Phang Nga Bay remain open all year round.<\/p>

Maya Bay in Koh Phi Phi National Park is not accessible from July to the end of September, to preserve the local ecosystem. However, it is possible to observe the bay from the boat during this period without stopping.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the group size for excursions? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The number of people varies according to the tour and the period you book. To find out the group size, please send us a message with the departure date of your tour.<\/p>

Please note that Touch of Thainess<\/a> experiences are guaranteed all year round for small groups (4 to 16 people).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form. What payment methods do you accept? There is no one ‘best’ place to stay in Yellowstone. There are many nice […] <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-16174","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ | Thai Vacances<\/title>\n<meta name=\"description\" content=\"What to do in Khao Lak How to book? What are the essentials? 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